01. Introduction
SELECTMOMENT, LDA (hereinafter SelectMoment), in the scope of its commercial activity, needs to collect some personal data from its customers, however, it respects the right to privacy and does not collect any personal information without the prior consent of its customers.
On the other hand, the increasing interaction of our customers through our website also requires, in some cases, the collection of personal information from the user, or in other cases, to improve the performance of navigation on our website, the collection of data from your computer through small files commonly known as cookies.
SelectMoment's Privacy & Cookies Policy serves to clearly understand how we collect, use, share and protect our customers' personal data when they use our services or visit our website. SelectMoment does not sell personal data of customers or users.
02. Responsible for the Collection and Treatment of your Personal Data
Your data will be collected and processed by SELECTMOMENT, LDA, legal person number 509 317 910, based at Rua dos Mourões 1249, 4410-137 São Félix da Marinha. This is the company responsible for processing personal data within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter GDPR). For questions related to the processing of your personal data, you can contact SelectMoment through the following means:
Telephone: 227 322 207 - option 3 (local call cost), available on weekdays, with office hours from Monday to Friday between 9:30 am and 1:00 pm and between 2:30 pm and 7:30 pm.
Address: Rua 12 n.º 617, 4500-227 Espinho
Email: selectmoment@gmail.com
03. Processing and Alteration
By making its personal data available to SelectMoment, the customer acknowledges and consents that it be processed in accordance with this Privacy Policy and with the rules and principles contained in the respective terms and conditions of the services used.
To this extent and with regard to the processing of personal data, the customer must read this Privacy Policy together with the General Terms and Conditions of Use.
We inform that, whenever necessary, we will change this Privacy Policy without the need for any prior authorization.
04. What is Personal Data
It is any information, of any nature and regardless of its support, relating to a natural person, directly or indirectly, identified or identifiable (data subject).
05. What Personal Data is Collected and Processed
The personal data collected by SelectMoment are limited to those strictly necessary for the purpose of the treatment, namely, the name, address, taxpayer number, telephone number or email, but other data necessary to provide products or services may be collected.
06. When We Collect Personal Data and For What Purpose We Collect It
We collect your personal data when you visit our website, make an online purchase or give your consent to receive commercial information.
What are your personal data used for?
Your personal data is processed based on the execution of the contract or pre-contractual steps, at your request, compliance with legal obligations, based on your consent and the legitimate interest of the Data Controller to manage recruitment processes, respond to complaints or requests for information made, ensure the maintenance of the website, protection of people and goods that are on its premises.
We use your personal data for the following purposes:
i. Client management;
ii. Website and online store management;
iii. Management of complaints and requests for information;
iv. Management of recruitment processes;
v. Compliance with legal obligations;
saw. Sending commercial information, if you consent, via email or SMS;
vii. Protection of people and goods, through video surveillance.
We keep your personal data for the period necessary to pursue the purposes described above and to safeguard the rights of both parties and always taking into account the maximum terms provided by law.
In the case of personal data processed only for the purpose of sending commercial information, they will be kept for a maximum period of 10 years, after which they will be deleted if you do not renew your consent.
07. Sharing or Transferring Personal Data
SelectMoment may use subcontractors for all or part of the purposes identified above, as well as for the maintenance, accommodation and management of its computer systems and equipment, under the terms allowed by the legislation that regulates the processing of personal data, these entities being obliged to keep confidentiality and ensure security relative to access to the personal data to which they have access for this purpose, and they should not use that data for any other purpose, or for their own benefit, nor relate it to other data they have.
Personal data may also be made available to courts and other competent authorities, in strict compliance with the provisions of the law. Personal data collected by SelectMoment will be processed within the European Union.
08. The Security and Confidentiality of Personal Data
SelectMoment strives to implement all necessary precautions to preserve the confidentiality and security of the personal data collected and processed, preventing them from being distorted, damaged, destroyed, or from unauthorized third parties having access to them.
Cutting-edge technical and organizational security measures have been developed, especially with regard to information systems. However, we do not control all the risks related to the use of the Internet, alerting now to the existence of possible risks associated with its use and operation, and consequently the sharing of personal data through this route.
09. The Rights of the Personal Data Holder
According to the legislation in force, the holder of personal data has the right to access and rectify his data, as well as the right to request its elimination, oppose its treatment and obtain its limitation or portability insofar as this is applicable.
You can also object to your data being used for the purpose of creating your customer profile, failing in this case, to benefit from personalized offers or services. The exercise of any of the rights legally conferred, by the respective owner, must be done by means of a letter (or email) signed by the owner and accompanied by a photocopy of an identity document with the signature of the owner who exercises his right.
The rights conferred can be exercised through direct contact with SelectMoment by: - Mail addressed to SELECTMOMENT, LDA, Rua 12 n.º 617, 4500-227 Espinho;
- E-mail sent to selectmoment@gmail.com.
The holder of personal data must keep in mind that, in certain cases (for example, for legal reasons) your request may not be immediately satisfied.
In any case, you will be informed of the measures taken in this regard, within a maximum period of one month from the moment the order is placed. The holder of personal data can also withdraw his consent at any time, when applicable, through the channels made available for this purpose by SelectMoment.
However, the withdrawal of consent does not compromise the lawfulness of the treatment carried out based on the consent previously given or the further processing of the same data, based on another legal basis, as is the case of compliance with the contract or the legal obligation to which SelectMoment is subject.
10. The Right to File a Complaint
For any question about the collection and processing of data by SelectMoment, the respective owner can contact the customer service by email via the address selectmoment@gmail.com.
You can also file a complaint with the National Data Protection Commission (CNPD), R. de São Bento 148, 1200-031 Lisboa, about how SelectMoment collects and processes personal data.
11. Use of Cookies
As already mentioned, SelectMoment, collects and processes the personal data necessary for making its website available and functioning, guaranteeing, however, adequate levels of security and protection of its users' personal data.
For this purpose, several physical, logical, technical and organizational security measures were adopted in order to protect personal data against its dissemination, loss, misuse, alteration, treatment or unauthorized access, as well as against any other form of illicit treatment.
Notwithstanding the security measures adopted by SelectMoment, the user must keep access codes secret, not sharing them with third parties, and must also follow the recommended security practices, namely regarding the installation and updating of the necessary security applications, namely, antivirus.
SelectMoment uses cookies on its website, considering as such small text files with relevant information that the access device (computer, mobile phone / smartphone or tablet) loads, through the internet browser (browser), when a website is visited by the user.
The cookies used by SelectMoment improve the performance and browsing experience of its users, increasing, on the one hand, the speed and efficiency of response and, on the other hand, eliminating the need to repeatedly enter the same information.
The placement of cookies not only helps the website to recognize the device of the next time the user visits it, but it will also be essential for its operation.
Cookies only retain information related to the user's preferences and how they navigate the website, and the user can, at any time and through his internet browser (browser), decide to be notified about the receipt of cookies, as well as block the entry into your system.
It is warned, however, that refusing to use cookies may result in the impossibility of accessing some areas of the SelectMoment website.
13. Cookies used by SelectMoment
SelectMoment uses different types of cookies, as described below:
i) Essential cookies - some cookies are essential to access specific areas of the SelectMoment website, allowing navigation and use of its applications, as well as access to secure areas of the website, through login. Without these cookies, services that require it cannot be provided;
ii) Functionality cookies - Functionality cookies allow remembering the user's preferences regarding navigation on the website, thus not needing to reconfigure and personalize it each time he visits it;
iii) Analytical cookies - These cookies are used to analyze how the user uses the website, allowing to highlight articles or services that may be of interest to you, and to monitor the performance of the website, knowing which pages are most popular, which method of link between pages that is most effective or to determine why some pages are receiving error messages. These cookies are used only for the purpose of statistical creation and analysis, without ever collecting personal information.
Thus, SelectMoment can provide a high quality experience by personalizing your offer and quickly identifying and correcting any problems that arise.
There are also two types of cookies regarding validity:
(i) Permanent cookies - these are cookies that are stored on access devices (computer, mobile phone, smartphone or tablet), at the level of the internet browser (browser), and are used whenever the user visits the SelectMoment website again. In general, they are used to direct navigation according to the user's interests, allowing SelectMoment to provide a more personalized service;
(ii) Session cookies - are temporary cookies, which are generated and are available until the session ends. The next time the user accesses his internet browser (browser) the cookies will no longer be stored.
The information obtained allows you to manage sessions, identify problems and provide a better browsing experience.
The user can disable part or all of the cookies at any time. Each browser has its own configuration process for this configuration. This process can be found in the Help menu, which explains how to set preferences for cookies.
Failure to accept cookies may prevent the use of some of the features on the SelectMoment website. SelectMoment may also use cookies when opening newsletters / emails, for statistical purposes, and which allow to know if they are open and to check clicks through links or advertisements within the newsletter.
The user always has the possibility to disable the sending of newsletters / email through the specific option at the bottom of the newsletter.
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